The Designer's Challenge
When an interior designer specifies hardware for a high-end residential project, they are making a commitment on behalf of their client that extends far beyond the installation date. The fixtures they choose will be used daily for decades. They will be seen by every guest who visits the home. They will be the detail that either elevates the project to something memorable or reveals it as a collection of good intentions imperfectly executed.
This is why the choice of hardware supplier matters as much as the choice of hardware itself. A supplier who can deliver consistent quality, who can answer technical questions accurately, who can accommodate the inevitable last-minute changes that every project generates, and who stands behind their product with a genuine warranty — this is a supplier worth building a relationship with.
What the Northgrove Trade Program Offers
Our trade program is designed around the specific needs of design professionals. Trade members receive preferential pricing on all orders, with discounts that reflect the volume and frequency of their purchases. They have access to a dedicated account manager who can provide technical specifications, lead time estimates, and installation guidance for any product in our range.
For large or complex projects, we offer a sample service that allows designers to review the actual finish and weight of a fixture before committing to a full order. We understand that specifying hardware from a photograph is an act of faith, and we want to make that faith as well-founded as possible.
The Production Advantage
Because we manufacture our own products in our Marrakech atelier, we have a level of control over quality and customisation that is not available from distributors or importers. If a project requires a specific finish, a non-standard size, or a custom design element, we can discuss that directly with our craftsmen and provide an honest assessment of what is possible and at what cost.
This direct relationship with production also means that our lead times are reliable. We do not depend on third-party manufacturers whose schedules we cannot control. When we give a delivery date, it is based on our own production capacity and our own assessment of the work involved.
The Warranty
Every Northgrove product comes with a lifetime warranty against manufacturing defects. This is not a marketing claim — it is a reflection of our confidence in the quality of our materials and our craftsmanship. Solid brass does not corrode, does not chip, and does not wear through. If a piece fails due to a defect in the material or the making, we will replace it. This warranty transfers to the end client, which means that when a designer specifies Northgrove, they are giving their client a product that is guaranteed for the life of the installation.
How to Apply
Trade membership is available to licensed interior designers, architects, contractors, and property developers. Applications are reviewed within two business days. To apply, visit our Trade Program page and complete the application form with your professional credentials and business information. We look forward to working with you.