This website is operated by Northgrove Partners. Throughout the site, the terms “we,” “us,” and “our” refer to Northgrove Partners. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service.

Use of Our Website

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree not to use our products or website for any unlawful or unauthorized purpose.

Product Information

We aim to present our products as accurately as possible. However, because many of our brass items are handmade, slight variations in tone, texture, patina, hammering, finish, and dimensions may occur.

These variations are part of the handmade character of the product and are not considered defects.

We reserve the right to modify or discontinue products at any time without notice.

Pricing and Availability

Prices are subject to change without notice.

We reserve the right to limit quantities, refuse any order, or cancel orders at our discretion, including in cases involving suspected fraud, inaccurate pricing, or product availability issues.

Orders and Billing

You agree to provide current, complete, and accurate purchase and account information for all orders made on our website.

If we need to change or cancel an order, we may attempt to contact you using the email address or phone number provided at checkout.

Shipping and Delivery

Delivery times are estimates only and may be affected by carrier delays, customs processing, weather, holidays, or other factors beyond our control.

Northgrove Partners is not responsible for delays caused by third-party shipping services or customs authorities.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that page for complete details.

Intellectual Property

All content on this website, including text, branding, images, graphics, logos, and design elements, is the property of Northgrove Partners or its content suppliers and may not be used, copied, or reproduced without prior written permission.

Third-Party Tools and Links

We may provide access to third-party tools, services, or links. We are not responsible for the content, functionality, or accuracy of third-party websites or services.

Limitation of Liability

To the fullest extent permitted by law, Northgrove Partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our liability shall in all cases be limited to the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Northgrove Partners and its affiliates, employees, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

Changes to These Terms

We reserve the right to update or replace these Terms of Service at any time by posting changes on this page.

Your continued use of the website after any changes are posted constitutes acceptance of those changes.

Contact Information

If you have any questions about these Terms of Service, contact:

Northgrove Partners LLC
30 N GOULD ST STE R, SHERIDAN, WY 82801, United States
Email: hello@northgrovepartner.com